Payment Method

Currently, Omjoky only accepts payments through PayPal.

We understand that payment is more than just a transaction; it's an exercise in trust. We want the process to be safe, simple, and secure. Therefore, we've chosen PayPal—a payment platform trusted by hundreds of millions of users worldwide, with advanced encryption and real-time risk control systems to safeguard every payment.

Why PayPal?
At Omjoky, we always want your shopping experience to be as seamless, transparent, and trustworthy as ours.
We chose PayPal because it offers:

  • Security: All payment information is encrypted and protected by buyer protection.
  • Convenience: You can pay with your PayPal balance, linked bank cards, or credit cards.
  • No account required: Even if you don't have a PayPal account, you can still use "Visitor Payments."
  • Global access: Supports payments in over 200 countries and multiple currencies, allowing you to check out seamlessly wherever you are.

When paying through PayPal, your bank card and personal information will not be shared with us or any third party. Complete the payment without worrying about your information being leaked.

PayPal Payment Process
1. Add the items to your cart and click "Checkout."
2. Select PayPal as your payment method.
3. You will be automatically redirected to the official PayPal website.
4. Log in to your PayPal account or select "Visitor Payment" to use a credit/debit card.
5. Verify your information and click Confirm Payment.
6. Once payment is successful, you will be redirected to the Omjoky website, and you will receive an order confirmation email within a few minutes.

If you do not receive a confirmation email, please check your spam folder or contact us at any time, and we will verify your order status.

FAQ
1. Can I pay without a PayPal account?
Yes. PayPal offers "Visitor Payment," which allows you to pay directly with a bank or credit card without registering for an account.

2. Is PayPal secure?
Very secure. PayPal uses advanced encryption and anti-fraud technology, ensuring all information is protected. Your account data cannot be accessed by Omjoky or anyone else.

3. What if my payment failed?
Please check your account balance and card validity, or try refreshing the page, switching browsers, and making your payment again. If the problem persists, please get in touch with PayPal Customer Service or email us directly, and we'll patiently assist you.

4. How do I confirm a successful payment?
After completing your payment, you'll receive both a PayPal payment receipt and an order confirmation email from Omjoky. If you don't receive it within 30 minutes, please check your spam folder or email omjokyofficial@hotmail.com, and we'll confirm your request as soon as possible.

Payment Support
We understand that online payments can sometimes be intimidating, especially when you're new to a brand.
Rest assured, we're always here for you. Whether you have payment questions, order confirmations, or questions about system operation, you can write to us directly.

📧 Email: omjokyofficial@hotmail.com
🕐 Response time: Within 24 hours (Beijing Time) on weekdays, and we'll try to respond sooner.

Every Email is read and handled carefully by a real person.
We aim to assist you with every purchase with the same sincerity and care we provide for every piece of tableware—patiently, gently, and with care.