Privacy Policy

Welcome to Omjoky.
We understand the importance of privacy to every customer, and we are committed to handling your personal information in a secure, transparent, and responsible manner.
This Privacy Policy explains how we collect, use, protect, and manage your data.

Information We Collect

When you visit or purchase Omjoky products, we may collect the following information:

  • Basic information: such as your name, email address, phone number, and shipping address, used to fulfill your order and deliver your product;
  • Payment information: processed through secure payment channels like PayPal; Omjoky does not directly store your bank or credit card information;
  • Browsing data: including visit time, pages viewed, device type, and approximate location, used only for website optimization and statistical analysis;
  • Communication history: including emails or messages you leave with customer service, used to improve after-sales service and support.

We only collect information necessary to provide our services and never collect more than is reasonably required.

How We Use Your Data

The information collected will be used for the following legitimate and transparent purposes:

  • Processing and shipping your order;
  • Sending you order updates, shipping notifications, or after-sales information;
  • Providing customer support and after-sales service;
  • Improving the website experience and optimizing our products and content;
  • With your permission, sending you information about new products or special offers (you can unsubscribe at any time).

We will not sell, rent, or disclose your personal data to third parties in any way, except as follows:

  • Necessary to fulfill your order (e.g., couriers, payment processors);
  • Legal or government requirements;
  • Necessary to protect the safety of the website, our users, or the public.

Data Storage and Security

  • All user data is stored on secure, encrypted servers with strictly restricted access.
  • SSL encryption is used during transmission to prevent data from being intercepted or tampered with.
  • We regularly update our security systems to prevent unauthorized access, disclosure, or loss.

While we strive to protect data security, internet transmission is inherently risky. Therefore, we recommend that you keep your login information secure and use a secure network environment.

User Data Rights

You have the following rights with respect to your personal data:

  • Right of Access: You may request access to the personal information we hold at any time;
  • Right of Correction: If you discover any information is inaccurate, you may request that it be corrected or updated;
  • Right of Deletion: You may request deletion of your account and related data (unless required to retain it by law or for order records);
  • Right to Opt Out of Marketing: You may unsubscribe from marketing emails or notifications at any time.

Please contact us at omjokyofficial@hotmail.com to exercise any of these rights. We will respond and process your request within 3–5 business days.

Cookies Policy

Omjoky uses cookies to enhance your browsing experience, including:

  • Recording language preferences and shopping cart contents;
  • Analyzing visitor data to improve website performance;
  • Providing more personalized recommendations.

You can turn off cookies in your browser, but this may limit some website functionality.

Data Retention and Deletion

  • We retain data only for as long as necessary to complete a transaction, fulfill a contract, or comply with legal requirements.
  • When you request account deletion or after the retention period expires, your data will be securely destroyed or anonymized.

Policy Updates

Omjoky may update this Privacy Policy from time to time to reflect regulatory changes or service improvements.

If there are any significant changes, we will clearly indicate the "Updated Date" on our website and, if necessary, notify users by email.

Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or data usage, please feel free to contact us:

📧 Email: omjokyofficial@hotmail.com
📞 Phone: +86 153 5992 2185
🏠 Address: Room 1513, Building 28, Mulinmeijun, No. 8 Zhurong Road, Zhengxiang Subdistrict, Zhengxiang District, Hengyang City, Hunan Province, China
🕒 Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (Beijing Time)

We promise to respond to your email within 24 hours and ensure your inquiry is addressed correctly.

Final Disclaimer

Omjoky respects and values the privacy of every user.

We are committed to collecting and using data only in a lawful, necessary, and transparent manner, with user trust at our core.
Thank you for trusting Omjoky. Let us work together to maintain a safe, moderate, and responsible online space.