Terms of Service

Welcome to the official website of Omjoky.
By browsing, accessing, or using this website, you agree to be bound by the following terms and conditions.
These terms are intended to ensure that our website provides a safe, user-friendly, and legally compliant browsing experience for every user.
Please read this page carefully before using our website.

Website Usage Guidelines

To ensure a positive experience for you and other visitors, please adhere to the following usage guidelines:

1. Legal Use

  • You may use this website only for lawful purposes.
  • You may not infringe upon, disrupt, or interfere with the regular operation of the website in any way.
  • You may not use the website to engage in fraud, defamation, privacy violations, or intellectual property infringements.
  • Users must abide by these Terms of Use, respect copyrights, and use the website services legally.

2. Personal Account and Information

  • If you create an account or subscribe to emails, please ensure that the information you provide is true, accurate, and complete.
  • You are responsible for maintaining the confidentiality of your account password and for all actions taken under your account.
  • If you discover any unauthorized use of your account, please contact us immediately (omjokyofficial@hotmail.com).

3. Content and Copyright

  • All text, images, designs, logos, product descriptions, and pictures on this website are owned or licensed by Omjoky.
  • Reproduction, reproduction, modification, or commercial use without written permission is prohibited.
  • You may browse, save, or share content for non-commercial purposes, provided that you retain full attribution and copyright notices.

4. Purchasing and Ordering

  • We reserve the right to cancel or modify orders due to inventory issues, price adjustments, technical errors, or other reasons.
  • Product prices, descriptions, and images are for reference only. Final transaction details will be determined on the order confirmation page.
  • By paying with PayPal, you agree to abide by its payment security policies.

Payment Method

  • We currently only accept PayPal as a payment method to ensure transaction security and transparency.
  • PayPal can be linked to a credit or bank card for payment without any additional processing fees.
  • After payment is completed, you will receive a double confirmation email from both PayPal and Omjoky.

Shipping Policy

  • We offer shipping services to multiple regions worldwide, including North America, Europe, Asia, and Oceania.
  • All orders will be shipped within 3–5 business days after payment is confirmed.
  • Depending on the region, shipping time is typically 2–4 weeks via reliable international carriers (such as DHL, FedEx, UPS, and China Post).
  • Due to the fragile nature of tableware, we use multi-layer, shock-resistant packaging to ensure safe delivery.

Returns and Refunds

  • If the product is damaged, defective, shipped incorrectly, or has quality issues, customers may request an exchange or refund.
  • Returns and exchanges are accepted within 14 days of receipt.
  • For minor damage or individual issues, we may provide a partial or full refund, depending on the circumstances.
  • For more details, please refer to our Return Policy page.

Privacy Policy

  • We only collect the necessary information to complete transactions and provide customer service.
  • Omjoky does not sell or disclose any personal data to third parties.
  • All payment information is processed through PayPal's encryption system to ensure data security.
  • Please refer to our Privacy Policy page for more details.

Website Security and Maintenance

  • We continuously monitor website security to prevent viruses and data leaks.
  • The website may be temporarily unavailable for updates, maintenance, or system improvements. Omjoky is not responsible for any access delays caused by this.
  • If you discover any security vulnerabilities or unusual behavior, please contact us immediately at omjokyofficial@hotmail.com.

Intellectual Property Statement

  • The "Omjoky" name, logo, product designs, and related images are protected by international copyright and trademark laws.
  • Unauthorized use, imitation, or distribution will be subject to legal prosecution.
  • If you believe that any content on the website infringes your legal rights, please contact us for verification and action.

Modification and Termination

Omjoky reserves the right to update, modify, or delete these Terms at any time.

If any update is made, we will clearly indicate the "Updated Date" on the website, which will be effective immediately.

We also reserve the right to restrict or terminate user access to the website at any time and for any reason, especially in the event of a violation.

Disclaimer

  • While we strive to ensure the accuracy of the information on the website, we do not guarantee that all content is always up to date or error-free.
  • Omjoky assumes no liability for losses caused by network delays, force majeure, or third-party service failures.
  • All product images may show slight color variations due to shooting lighting, screen settings, and other factors. Please refer to the actual product for accuracy.

Contact Us

If you have any questions, suggestions, or complaints regarding your use of the website, please feel free to contact us:

📧 Email: omjokyofficial@hotmail.com
📞 Phone: +86 153 5992 2185
🏠 Address: Room 1513, Building 28, Mulinmeijun, No. 8 Zhurong Road, Zhengxiang Subdistrict, Zhengxiang District, Hengyang City, Hunan Province, China
🕒 Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (Beijing Time)

We will respond to your email within 24 hours.
Omjoky hopes to work with you to create a safe, enjoyable, and respectful online environment.

Final Notice

By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Omjoky appreciates your trust and looks forward to creating a gentle, sincere, and enjoyable shopping experience with you.